FAQ
Categories
Shipping
Within Australia
I have done my best to offer a range of shipping options suitable for any mix of products you may like to purchase. I have capped all domestic postage to $10 for regular mail and $15 express mail while also offering cheaper 'letter' options where applicable. Shipping is FREE for all retail orders over $200. Please feel free to reach out with any questions you may have regarding shipping options offered.
Please understand when selecting Untracked shipping, I cannot be held responsible once your parcel has been posted. Tracked shipping however is covered by Australia Post guarantee and any lost shipment will receive compensation.
International
I am currently set up to ship to the USA, Canada, Japan, Israel & New Zealand. If you are outside of these countries (not including the UK or EU) and would like to purchase any of my products please feel free to contact me for a quote. Alternatively you may visit my Etsy shop which has been set up to accomodate international shipping to most places.
Needle Minders/Magnets/Pins: If you are purchasing any of these products Internationally it is possible your shipping quote will not be accurate. Please contact me before placing any orders containing either of these products to ensure you are not paying excess postage. Please rest assured I will happily refund excess postage where an order has been processed before contact has been made if necessary.
Please understand when selecting Untracked shipping, I cannot be held responsible once your parcel has been posted. Tracked shipping however is covered by Australia Post guarantee and any lost shipment will receive compensation.
UK & EU
My apologies to those living within the UK and EU. At this stage I have decided not to ship to these destinations from my website and am not set up for the new VAT required to sell there. If you are after any of my products please feel free to check out my Etsy shop that is able to offer products to these countries via that platform.
Dispatch Time
How long till my order is dispatched?
Your order will be typically dispatched within 24-48 hours of placing your order. During busy times of the year like Christmas, dispatch times may be slightly longer.